Date of Award

1994

Document Type

Thesis

Degree Name

Master of Human Resource Management

Department

Business

First Advisor

Daniel W. Kemper

Second Advisor

Jeffrey Harris

Third Advisor

Roger Sorbo

Abstract

Pilot error has been listed frequently as the probable cause of aircraft accidents. In most cases this does not refer to an error in piloting skills, but rather an error in judgment or inept use of resources available to the pilot. Researchers found that the skills required to effectively use all resources and encourage a team spirit in the cockpit had not been sufficiently developed. Further, according to the National Transportation Safety Board and the Federal Aviation Administration, these resource management skills are just as necessary as flying skills in order to effect safe flight. In the mid-1970's, cockpit resource management, CRM, was developed fill this void.

This project provides ideas for integrating cockpit resource management training into existing transition training programs, specifically that of older, non-automated jet transport aircraft. To that end, the paper:

  • Lists and defines key components of cockpit resource management;
  • Provides evidence of the effectiveness of cockpit resource management training;

  • Establishes a need for the training based on empirical research and the statistical realities of aircraft accidents;

  • Introduces specific objectives which incorporate key components of cockpit resource management;

  • Develops strategies to integrate cockpit resource management issues into existing training programs;

  • Offers an example of an integrated syllabus, and

  • Discusses selection and training of instructors and check personnel.

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