Abstract

People make decisions daily, but the question remains: Are they making sound judgments in the decision-making process? This article aims to understand better knowledge and decision-making, the limitations accompanying those, and how to improve these actions. Leaders must be conscious of these limitations and actively work against them to make more informed decisions. A review of the literature revealed four themes—the nature of knowing, cognitive limitations, groupthink, and ethics. This article imparts a brief “crash course” on various examples that interfere with good decision-making to educate readers and conclude with corresponding recommendations. Recommendations include acknowledging the limitations that impede decision-making, practicing active listening, working on communication, increasing moral awareness, not making decisions too quickly, and letting go of past mistakes.

Recommended Citation

Riad, Jennifer (2023) "Knowledge Management & Decision Making: How Leaders Can Make More Informed Decisions," Journal of Educational Leadership in Action: Vol. 8: Iss. 3, Article 6.
DOI: https://doi.org/10.62608/2164-1102.1133
Available at: https://digitalcommons.lindenwood.edu/ela/vol8/iss3/6