Date of Award
1991
Document Type
Thesis
Degree Name
Master of Business Administration
Department
Business
First Advisor
Daniel W. Kemper
Second Advisor
Joseph Ancona
Third Advisor
Carolyn Scott
Abstract
This thesis focuses on the study of job satisfaction and the impact of organizational shape on the intrinsic job satisfaction of white-collar workers.
Research has attributed the decline in white-collar job satisfaction to such things as over-complex organizational structures, broad spans-of-control and job specialization.
The purpose of the present study is to investigate the possibility that, within a corporate setting, there is a difference between the intrinsic job satisfaction of white- collar workers who are employed by flat, decentralized organizations and those who work for tall, centralized organizations. Specifically, it is hypothesized that white- collar workers of flat, decentralized organizations have greater intrinsic job satisfaction than white- collar workers of tall, centralized organizations.
One-hundred graduate and undergraduate students participated in the study, sixty-one males and thirty-nine females. The subjects were administered an investigator- designed, two-part survey adapted from the Minnesota Satisfaction Questionnaire (short form). The purpose of the survey was to measure the differences in intrinsic job satisfaction between white-collar workers employed by flat, decentralized organizations and white-collar workers employed by tall, centralized organizations. The data were analyzed using the Pearson product-moment correlation coefficient (r ).
Results of the analysis produced sufficient evidence to support the hypothesis and to conclude that, within this sample pool, white-collar workers of flat, decentralized organizations have greater intrinsic job satisfaction than white-collar workers of tall, centralized organizations.
Recommended Citation
Alexander, Bernie L., "The Impact of Organizational Shape on the Intrinsic Job Satisfaction of White-Collar Workers" (1991). Theses. 440.
https://digitalcommons.lindenwood.edu/theses/440
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