Date of Award

9-1981

Document Type

Thesis

Degree Name

Master of Science in Health Care Administration

First Advisor

Arlene Taich

Second Advisor

Joe Lipofsky

Third Advisor

Richelle S. Clark

Abstract

This paper presents an organized quality assurance (QA) program for hospital pharmacy services, with emphasis on drug distribution and intravenous (IV) admixture systems. The authors highlight the importance of structured evaluation to ensure patient safety, cost-effectiveness, and compliance with established standards of practice. The article outlines practical methods for implementing QA within unit dose distribution systems, including monitoring accuracy, timeliness, labeling, storage, and documentation. For IV admixture services, the program focuses on sterility, compatibility, proper preparation, and staff competency.

In addition, the paper addresses the role of the pharmacy and therapeutics (P&T) committee in establishing QA measures. Specifically, it discusses how the committee can oversee drug use review, therapeutic interchange, and adherence to formulary guidelines, thereby linking QA efforts in distribution and admixture to institutional drug policy. The framework encourages the use of checklists, audits, and performance indicators to track outcomes, identify problems, and implement corrective actions.

The authors argue that QA must be a continuous process rather than a one-time activity. They emphasize collaboration between pharmacists, nurses, and physicians to maintain high standards in medication handling, preparation, and administration. The QA program described serves not only as a tool for internal improvement but also as a model for accreditation, regulatory compliance, and professional accountability.

Overall, the paper underscores that quality assurance in pharmacy services is essential to minimizing errors, optimizing therapeutic outcomes, and safeguarding patients. By integrating QA into everyday practice, hospitals can achieve consistency, reliability, and improved healthcare delivery through pharmacy systems.

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