Date of Award

1993

Document Type

Thesis

Degree Name

Master of Science in Health Management

First Advisor

Betty LeMasters

Second Advisor

Marilyn Patterson

Third Advisor

Ralph B. Woolf

Abstract

This thesis addresses the need for a training manual for the federally required long term care Quality Assessment and Assurance Committee. The training manual has been designed to provide guidance to the Committee members, recognizing that effective leadership is essential for a successful quality and compliance program in any facility.

There have been numerous publications devoted to quality assurance in the long term care setting; however, few provide simplistic and meaningful explanations for conducting quality assurance and improvement activities. This manual has adopted a unique approach by correlating federal requirements to specific quality assurance and improvement processes.

The training manual was evaluated by four long term care professionals, each with extensive experience and diverse backgrounds in the industry. It was the overwhelming opinion of the evaluators that the manual fills an obvious need within the long term care industry because of the simple writing style, the use of real world applications and the practical integration of quality and federal compliance issues.

The evaluators suggested additional work in Section 6 of the training manual which is devoted to quality improvement applications. All evaluators expressed a desire for additional examples in identifying quality improvement issues that may exist beyond the realm of regulatory compliance.

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