Date of Award
1994
Document Type
Thesis
Degree Name
Master of Corporate and Industrial Communications
Department
Business
First Advisor
Michael Castro
Second Advisor
Joseph Silverio
Third Advisor
Ben Kuehnle
Abstract
This thesis will focus on Hotel Front Desk Management and the role of Information Technologies.
Recently, with the advancement of information systems, the hotel industry is changing as necessary. Property Management Systems--known in the hospitality field as PMS--have changed the way hotels operate.
Other technologies discussed are keyless lock systems, and computerized time card systems, along with other high-tech systems.
The major concern of this thesis is to research various Property Management Systems and to see what is the most important criteria hotel executives or operators seek before implementation.
Recommended Citation
Jarzewiak, Michael A., "Hotel Front Desk Management and the Role of Information Technologies" (1994). Theses. 864.
https://digitalcommons.lindenwood.edu/theses/864
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