Date of Award

1996

Document Type

Thesis

Degree Name

Master of Human Resource Management

Department

Business

First Advisor

Gary Gardiner

Second Advisor

Sharon Steckler

Third Advisor

Kathy Slade

Abstract

This thesis was written to center on the difficulties faced when delivering quality training to today's businesses.

Approaches to training change every year with the additions to technology, but some aspects of the field will remain the same. No matter what type of program is being designed, instructors must assess their students beforehand to ensure that training will provide what is needed.

So often, off-the-shelf training is used without consideration to the audience. The literature reviewed suggested that trainers need to tune into their subjects and work on their communication skills. Also, corporations have objectives that they expect to be met, and dealing with these goals increases the possibility of successful training.

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