FinTech and the Metaverse: Financial Inclusion Through GenAI, Blockchain, and Digital Banking

Document Type

Book Chapter

Publication Title

Metaverse Innovation

Abstract

The emergence of the Metaverse marks a transformative era in financial technology (FinTech), propelled by the integration of Generative Artificial Intelligence (GAI). This chapter explores how GAI enhances financial inclusivity and democratises access to financial services by merging with FinTech within the Metaverse. It highlights the synergy between these technologies, focusing on their potential to dismantle traditional barriers to financial access such as geographic and temporal limitations. This could lead to a more accessible and equitable financial ecosystem. Key advancements facilitated by GAI include significant reductions in operational costs—yielding lower fees and better rates for consumers—and the development of personalised financial literacy programmes that elevate consumer knowledge and decision-making capabilities. This chapter also examines GAI’s role in fostering innovative financial products and services that may compel traditional financial institutions to adapt and expand their offerings. Furthermore, it delves into the potential for community-driven, decentralised financial systems within the Metaverse, underscored by the transparency and trustworthiness enhanced by blockchain technology. This environment is conducive to reducing entry barriers and fostering active financial participation. Ultimately, this discussion articulates a vision where the convergence of GAI and FinTech within the Metaverse drives a financially inclusive, user-focused, and innovative ecosystem. This chapter aims to map out the pathways through which these technologies could cultivate a prosperous financial landscape, positing the Metaverse as a frontier of synthesised prosperity in finance.

DOI

https://doi.org/10.1007/978-3-031-97080-1_7

Publication Date

10-29-2025

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