Document Type
Article
Publication Title
Small Group Research
Abstract
This study focuses on the good, the bad and the ugly of using videoconferencing for work-related meetings during the COVID-19 pandemic. Using a text mining process and qualitative content analysis of 549 comments posted to a LinkedIn online discussion board, we identified six key themes; three were tied to camera and microphone issues, two involved eating and meeting management issues, and one dealt with work-from-home issues. These themes are discussed in relationship to media naturalness theory and meeting science. Because widespread use of videoconferencing will likely continue, we provide guidance for workplace policies/practices and suggest directions for future research.
DOI
https://doi.org/10.1177/10464964211015286
Publication Date
5-28-2021
Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.
Recommended Citation
Karl, Katherine A.; Peluchette, Joy V.; and Aghakhani, Navid, "Virtual Work Meetings During the COVID-19 Pandemic: The Good, Bad, and Ugly" (2021). Faculty Scholarship. 30.
https://digitalcommons.lindenwood.edu/faculty-research-papers/30