Date of Award
Master of Art
Burnout is a pattern of emotional overload in which one feels overwhelmed by the demands imposed by others . Those individuals who do "people work" of some kind are the most vulnerable to burnout. The purpose of this study was to determine if there is a relationship between the level of burnout and the number of months case workers have worked at the same managed care company. Thirty-two case workers from one managed care company completed the Maslach Burnout Inventory (MBI) to assess their current level of burnout. Data analysis run on all three subscales found that there was no significant correlation to the number of months one had been employed at the managed care company and the level of burnout.
Waggoner, Dawn M., "Burnout Among Managed Care Clinicians" (1998). Theses. 251.
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