Journal of Educational Leadership in Action


The purpose of this qualitative study was to examine principal and school counselors’ experiences transitioning to virtual counseling during the COVID-19 pandemic, the factors influencing their sense of confidence, and successes and challenges associated with the transition to virtual educational environments. Study participants characterized the transition to virtual leadership and counseling as challenging and reported decreased self-efficacy levels. Participants identified three common salient categories of challenges associated with the transition to virtual work, including difficulty maintaining accountability, decreased work/life balance, and learning new technology. Principals reported experiencing more support and successes resulting from the transition to virtual leadership than school counselors, providing several important implications for practice in increasing support for school counselors.

Creative Commons License

Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License
This work is licensed under a Creative Commons Attribution-NonCommercial-Share Alike 4.0 International License.