Talk nerdy to me: The role of intellectual stimulation in the supervisor-employee relationship., Jack Smothers, Randa Doleh, Kevin Celuch, Joy Peluchette, Kevin Valadares
Faculty Scholarship

Employee beliefs regarding the impact of unconventional appearance on customers in Mexico and Turkey, Katherine Karl, Joy V. Peluchette, Leda McIntyre Hall
Faculty Scholarship

A Guide to the Management & Operation of a Chinese Restaurant in the United States, Wen-Chiung Huang
Theses

An Investigation Into the Design & Implementation of a Customer Service Manual for Laboratories in a Hospital Setting, Fay M. Craft
Theses

Achieving Complete Customer Satisfaction, Marilyn K. Haag
Theses

A Study of Productivity Levels Under Theory X and Theory Y Management Styles, Kevin R. Hranicka
Theses